Credit One Bank is currently facing a class action lawsuit over alleged deceptive practices, including unauthorized express payment fees and misleading customer service representations. While no final settlement has been approved as of May 2025, affected customers may be eligible for compensation if the court rules in favor of the plaintiffs. This guide provides detailed information on eligibility criteria, the claims process, and what to expect moving forward.
Credit One Bank Settlement 2025
| Category | Details |
|---|---|
| Settlement Name | Credit One Bank Settlement 2025 |
| Bank Involved | Credit One Bank |
| Issues Addressed | Unauthorized express payment fees, deceptive customer service practices |
| Eligible Individuals | Current and former Credit One customers charged express payment fees without receiving live support |
| Estimated Payout | Up to $1,000 per eligible claimant (not confirmed) |
| Claim Form Availability | To be announced on the official settlement website |
| Key Dates | No official dates announced; settlement pending court approval |
| Official Website | Credit One Bank Help Center |
Background of the Lawsuit
The class action lawsuit was initiated by plaintiffs Anthony Waldon and Jason Goldstein, who allege that Credit One Bank charged customers express payment fees under the pretense of providing live support, when in reality, the transactions were processed through automated systems. The plaintiffs claim that this practice violates the Truth in Lending Act (TILA) and has resulted in unjust financial burdens on consumers.
Eligibility Criteria
To be considered for compensation, individuals must meet the following criteria:
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Held a Credit One credit card account during the period in question.
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Were charged an express payment fee.
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Did not receive live support during the transaction.
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Can provide documentation (e.g., account statements, receipts) showing the fee and lack of live support.
Claim Process
As the settlement has not been finalized, the official claim form is not yet available. However, potential claimants should take the following steps to prepare:
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Monitor Your Account: Review past Credit One statements for any express payment fees.
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Gather Documentation: Collect digital or paper copies of statements, payment confirmations, or relevant screenshots.
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Stay Informed: Regularly check the Credit One Bank Help Center for updates on the settlement and claim form availability.
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Watch for Notifications: If a settlement is approved, Credit One may contact eligible customers directly via mail or email.
Potential Payout
While the exact payout amount has not been confirmed, reports suggest that eligible individuals may receive up to $1,000, depending on the total number of claimants and the overall settlement fund awarded by the court. The final payment amount will be influenced by:
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The total number of claimants.
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The overall settlement fund approved by the court.
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The individual impact of Credit One’s actions on each claimant.
FAQs
What is the Credit One Bank Settlement 2025 about?
The settlement addresses allegations that Credit One Bank charged express payment fees under misleading pretenses, violating consumer protection laws.
Who is eligible for compensation?
Current and former Credit One customers who were charged express payment fees without receiving live support and can provide appropriate documentation.
How much compensation can I expect?
While not confirmed, eligible individuals may receive up to $1,000, depending on various factors determined by the court.
How do I file a claim?
Once the settlement is finalized, claim forms will be made available on the official settlement website. Claimants will need to submit the form along with supporting documentation.
When will the settlement be finalized?
As of May 2025, the settlement is pending court approval. No official dates have been announced.
Will I be notified if I’m eligible?
If a settlement is approved, Credit One may contact eligible customers directly via mail or email.
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